And with nearly two-thirds of all consumer spending attributed to household goods, this means that soon, people will be using Amazon Alexa and its counterparts to order supplies online. Even better, with machine learning in place, Alexa and its rivals could become so smart that they won't need to be told where to order groceries and foodstuffs. These systems will have learned the owner's favorite online store for groceries, kitchenware, and toiletries among others. AI and product deliveries Then, of course, there is the challenge of same-day delivery. Drone technology continues to gain traction with most of its impact well received in the filmography industry. However, with AI again, product delivery drones could become smarter, which will make it easier for online retailers to gain licenses for drone use in most countries. The same concept could also be used in delivery vans. Amazon is already experimenting with self-driving delivery vans and with AI in place, soon everything could be done without the aid of human intervention.
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Anytime a customer has an issue, do everything in your power to make it right, even if it means taking a short-term loss. Provide your customers with surprise "extras, " like free samples or bonus products in their shipments. Make sure they're absolutely satisfied with every purchase. If you go above and beyond, you'll build a loyalty that's practically unbreakable. Competing with well-established powerhouses in your own online retail niche may be challenging, but it's not impossible. If you're not afraid to make adjustments to your business, and if you offer something your competitors can't match, you should have a good chance of rising to prominence. Just make sure you're doing everything with your customers's interests in mind.
This technology ensures that customers get the right product, which limits errors thereby improving the company's efficiency. Customers looking to purchase wedding rings can enter information about their ring size, diamond cut, clarity and among, others to come up with the perfect ring. Facial recognition and customer retargeting Facial recognition technology has been in the market for years now. Smartphones are the most popular gadgets with facial recognition technology, but more industries are beginning to show interest. Retailers are leveraging facial recognition technology and security cameras in stores to monitor customer behavior. For instance, retailers can use this technology to track customer activity inside the store and then use that data to provide them with targeted offers. With this technology, retailers can determine the areas of their stores where a customer spends most of the time when they visit the store, check which products they stare at or sample the most, and then come up with targetted offers.
1% nationwide. One of the major reasons for this disparity in growth? Online retail stores reach anyone with the internet. Traditional retail stores can't compete on that level, as jobs and stores are concentrated in more urban areas. If you live out in rural New Mexico for example, you can buy your entire wardrobe online without ever stepping foot in a store. To get to a store, on the other hand, you may have to drive several hours. Online Retail Employment Growth Even better news for the online retail market? Not only do we all shop more online, but more people are being employed by online businesses as well. While online retail employment rose by 13%, traditional retail employment rose by less than 1% between 2011 and 2012. Companies like the online retail giant Amazon, now employ over 110, 000 people worldwide. Those numbers are staggering, considering that there are few traditional retail companies that can compete besides the big box stores like Target or WalMart. The Census Bureau is also seeing employment growth outside of major urban cities.
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