"Hello, I'm looking for Adam. Adam, are you there? " There's no Adam in your practice, but do you need to take the time to call them back? Having a dedicated greeting that states your practice name resolves this problem for you. Next, commit to a timeline in which you'll call the individual back. Don't say you'll return all calls within 24 hours if it usually takes you two-to-three business days to call someone back. Finally, ask for detailed information from the caller so you can call them back when you're able to make a call. Here's a simple clinician voicemail script if you want to keep your message to the point. Hello. You've reached Highland Family Counseling Services. We are currently unable to take your call, so please state your name, phone number, and a detailed message after the beep. We will return all calls within two business days. While you could leave the above message on your voicemail system, we highly recommend adding a bit more. If you keep regular office hours, let's say 10 a. m. to 6 p. m., mention it on your voicemail.
For additional information, you may contact Anthem at (833) 277-5221.
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I'm a bit of an insurance nerd, to say the least, but everyone else in our office is awesome! I've been a State Farm Agent for over 10 years and am the luckiest person in the world because I get to work with an amazing team, doing what I love. We are located in the Jackson Place Building close to the intersection of Alameda & Colorado Boulevard in the Cherry Creek area of Denver, Colorado. Don't expect to experience any pushy salespeople when you visit—our goal is to make you feel really smart and really comfortable. Give us a ring or stop by the office. Allow us to make this whole insurance conversation painless and easy!
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